Privacy Policy
We understand that your privacy is of utmost importance. Therefore, we are committed to collecting and using your personal information only within the scope outlined in this Privacy Statement.
We will only collect information from you when necessary or in connection with a transaction;
Your information will be retained for the period required by law or the purpose for which it was collected.
You can browse our website anonymously without logging into an account, in which case we cannot identify you.
For any comments or suggestions, please email us at:
📧 service@mail.myldyfn.com
📌 Collection of Personal Information
We will not sell, share, or trade the customer data we collect to any third party. Personal information collected online will only be used internally within our company or affiliated companies. When you register an account, we may collect the following basic information:
Name
Shipping Address
Email Address
Phone Number
Date of Birth
Gender
We will use your personal information for the following purposes:
Delivering the goods you purchase;
Providing order status updates and customer support;
Pushing you product information (with your consent);
Processing orders, managing accounts, and verifying payment-related transactions;
Optimizing website experience and conducting statistical analysis. We may provide your name and address to third parties (such as courier companies or suppliers) to complete delivery. Depending on the courier company's requirements, you may need to provide your ID number for customs clearance.
You can log in to your account at any time to view order details, manage your shipping address, payment information, and subscription preferences. Please keep your account password safe and do not disclose it to others. We are not responsible for any losses caused by improper password use.
🛡️ Personal Information Security
We take the following measures to protect your data security:
Restricting access permissions to personal information;
Using technical means to prevent unauthorized data access;
Securely destroying or anonymizing information when it is no longer needed.
We use 128-bit SSL security encryption technology to process your financial information. This technology is recognized as a highly secure encryption method, effectively protecting transaction security.
📢 Disclosure of Personal Information
Except for third parties related to delivery services and legal requirements, we will not disclose your personal information to other organizations. In special circumstances (such as threats to life and health, law enforcement needs, etc.), we may disclose relevant information in accordance with the law.
If you believe we have violated our privacy policy, please contact us at service@mail.myldyfn.com.
📝 Changes to the Privacy Statement
We reserve the right to modify or update this privacy statement at any time.
Complaints and Suggestions
If you have any dissatisfaction with our privacy practices, please feel free to contact us. We will take every piece of feedback seriously.